Photograph: KARA
KARA is on the lookout for an organized, course of oriented and resourceful particular person to hitch our staff for 4 months beginning in April 2022 to handle Logistics and Buyer Service for E-Commerce and Wholesale. The perfect candidate has expertise in warehouse logistics, transport or order achievement.
RESPONSIBILITIES:
E-Commerce
– Buyer Service; returns, repairs, inquiries
– Proactively handle warehouse achievement of all direct-to-consumer orders.
– Generate Month-to-month Return Experiences from Shopify
– Keep correct webstore stock and talk modifications proactively
– Accumulate and add Invoices from Bergen Warehouse
Wholesale
– Coordination of Order Entry, Order Affirmation and Invoices to Wholesale Purchasers
– Course of cancellations, discount/additions of on-order portions
– Order Achievement and Logistics, together with day by day communication with NY and HK Warehouses, clients, and third get together assist companions
– Course of Damages, RTVs and Swaps
– Accumulate and summarize sell-through information,
– Talk gross sales order info together with materials composition and different customs information, pricing, carryover and MD suggestions
– Monitor Farfetch, Buyer Websites to make sure worth and sale alignment
– Common customer support with showroom and wholesale clients
– Generate Stock Experiences from Zedonk and make crucial changes each 2 weeks
– Switch Invoices from Zedonk to Xero, double examine month-to-month to verify all right
– Generate Getting old Report twice month-to-month by Zedonk & Excel Template
EXPERIENCE:
– 3-5 years working expertise
– Glorious information of Excel
– Some expertise in Gross sales & Logistics methods (Instance: Zedonk, WMS, Shopify, Joor…).
– Logistics, Buyer Service and/or consumer assist expertise most popular.
WHO YOU ARE:
Organized, Course of oriented and Entrepreneurial. Communicates clearly and successfully. Thrives in a fast-paced, autonomous working surroundings. Proactive and resourceful with an consideration to element. Understands that engaged on a small staff means no job is just too huge or too small.
To Apply: Please ship your resume to samantha@karastore.com, topic line Logistics & Buyer Service Coordinator.
WHO WE ARE:
KARA is a NYC primarily based equipment line championing multilayered types of particular person expression. The model is a platform for individuals to think about themselves free from stereotypes and specific themselves how they need to be seen. Designs are created with a way of playfulness and with the angle that it is best to put on the bag, the bag shouldn’t put on you.